Case Study – CommScope

CommScope is a global company that designs and makes infrastructure to support
wired and wireless communication.

The Goal

CommScope needed a trusted agency partner to tackle a huge volume of work. They required global availability to support their global team; one that could deliver consistent work and expertise right when and where it was needed.

The Solution

CommScope teamed up with Brainrider to get around the clock, trusted global support. As CommScope’s business grew, so did the partnership. Now as CommScope’s sole agency partner, the Brainrider team has become experts in their business, living and breathing CommScope’s processes and MarTech systems.

  • What this looks like:
    A huge volume of work covered by Brainrider: 700+ projects in the last two years and over 4.8K hours
  • Availability across the globe: working with 6+ regions (APAC, CALA, MEA, Europe, Global, North America, Federal)
  • Coverage in different MarTech systems like Pardot, Marketo, Marketing Cloud, Dynamics

The Results

  • 50% more capacity, with the Brainrider team working as an extension of the CommScope team
  • 10+ dedicated resources used worldwide, mainly MarTech (strategy and digital execution)
  • 700+ successfully completed projects in the last two years with over 4.8K hours of Brainrider support

Brainrider is a trusted advisor to our company. They really understand our business and who we’re selling to. They’re really easy to talk to, nice, very collaborative, and come with ideas. They’re agile and nimble. My account needs when we first started were nothing like what we’re doing now. You wouldn’t think of the same account. We rely on Brainrider as a strategic leader now.

— Angella Barnes, Global Marketing Operations Manager at CommScope

Our Work

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